Help Center
Clear answers about campaigns, proposals and donations on GG Foundation.
Campaigns
How do I start a campaign?
Choose a proposal form for yourself, friends and family, or a business. Complete the required fields to prepare an email proposal. Automatic submission and publication are not enabled.
Has GG Foundation verified these campaigns?
The campaigns in this build are fictional samples, so there is nothing to verify. [The verification process for real campaigns will be described here.]
Are these campaigns real?
No. Every campaign, image, name and amount in this build is fictional and exists only to review the layout.
Donations & checkout
How does checkout work?
Choose a campaign and a USD donation amount, then review the campaign and payment terms at checkout. Payments are completed securely through Stripe. Selecting an amount or opening checkout does not confirm a payment. This site does not collect card information.
Are the displayed totals live donations?
No. All amounts in this build are fictional demonstration data.
Who covers processing fees?
[Fee and allocation terms to be defined by the organization.]
When do creators receive funds?
[Fund holding and release terms to be defined by the organization.]
Where can creators receive donations?
[Eligible countries and payout routes to be defined by the organization.]
When will I receive a donation receipt?
An official donation receipt is issued only after payment is confirmed. Selecting an amount or opening checkout is not a receipt or payment confirmation.
How do I request a refund?
If the campaign does not reach its goal or is found to be fraudulent, you will receive a full refund. Contact [email protected] with your payment reference for assistance. Do not send full card numbers or security codes.
Support
How can I report a concern?
Email [email protected] with the campaign link and your concern. Do not include confidential medical or payment details.